Use wechat scan QR code to share with friends and circle of friends_ blank" href=" https://news.163.com/news/search?keyword=%E7%89%B9%E6%96%AF%E6%8B%89 "> Tesla < / a > boiler throwing 'State Grid' was back connected event" @ Tesla customer support officially responded that the initial judgment of the fault was caused by instantaneous current overload during charging. < / P > < p > recently, some Tesla owners reported that their new Tesla Model 3 car was unable to start due to sudden power failure after charging. Tesla after-sales explained that it was because the current of the state grid was too large. In response, State Grid Nanchang power supply company suggested that Tesla invite professionals to seriously find out the cause of vehicle charging failure. < / P > < p > Tesla officially said on February 1 that since the specific cause of current overload was still under inspection at that time, the after-sales staff were asked why when communicating with the car owner, so a variety of possible factors were mentioned for users' reference and understanding. The communication was recorded, and the part about the state grid was edited and spread. We are sorry for the misunderstanding caused by this and the trouble caused to Nanchang power grid. < / P > < p > at present, Tesla has properly solved the problems encountered by users, and is detecting and investigating the causes of this failure. < / P > < p > < b > the following is the full text of Tesla's response < / b > < / P > @ < font color = "> < span style =" text decoration thickness: initial; text decoration style: initial; text decoration color: initial; - WebKit tap highlight color: RGBA (0, 0, 0, 0); "> < b > Tesla customer support < / b > < / span > < / font > < / P > < p > regarding the abnormal situation of Nanchang car owners after charging recently, it is preliminarily determined that the fault is caused by instantaneous current overload during charging. As the specific cause of current overload was still under inspection at that time, the after-sales staff was asked the reason when communicating with the vehicle owner, so a variety of possible factors were mentioned for the user's reference and understanding. The communication was recorded, and the part about the state grid was edited and spread. We are sorry for the misunderstanding caused by this and the trouble caused to Nanchang power grid. At present, we have properly solved the problems encountered by users, and are detecting and investigating the causes of this failure. We attach the explanation video of the parties. Thank you for your attention to Tesla. < / P > < p > Event Review: < / P > < p > < B style = "box sizing: inherit;" > Xinmai Tesla suddenly cut off power, and the windows were papered? After sales: charging current overload < / b > < / P > < p > < B style = "box sizing: inherit;" > source: < / b > look at the news knews < / P > < p > Mr. Tu, a consumer in Nanchang, reported that his new Tesla suddenly lost power and could not roll the windows. < / P > < p > Mr. Tu said that he just bought Model3 from hengwang Tesla center in Nanchang on January 21. On the night of the 26th, he drove the car to the underground parking lot of Wuyue square in the new town of high tech Zone to charge. There is Tesla's super < a target = "_ blank" href=" https://news.163.com/news/search?keyword=%E5%85%85%E7%94%B5%E6%A1%A9 "> charging point < / a >. At about 10 p.m., when the car was fully charged and was about to drive away, the problem came out. "Before driving away, when I pull off the charging head in place and prepare to leave, the vehicle vibrates violently, and then a series of fault codes are displayed on the main screen.". < / P > < p > Mr. Tu quickly contacted the official after-sales service of Tesla. After following the prompts, the car's condition has not improved. < / P > < p > in this way, Mr. Tu had to leave his car in the parking lot for the night, and the windows couldn't roll up. At noon the next day, it began to rain in Nanchang. After Tesla's after-sales staff arrived at the scene, they pulled the car onto the trailer. Because the car was powered off, the staff had to fix the paper shell on the window glass with adhesive tape. Then, the reporter and Mr. Tu came to hengwang Tesla center on Xinxing West Avenue, Xinjian District, Nanchang city. After sales person in charge told Mr. Tu that the car's < a target = "_ blank" href=" https://news.163.com/news/search?keyword=%E9%80%86%E5%8F%98%E5%99%A8 "> inverter < / a > burned. < / P > < p > the person in charge explained that the inverter was damaged because the instantaneous current of the car was too large. Mr. Tu told reporters that he was using Tesla's own super charging pile at that time, so why would there be current overload? The person in charge said that the current of the State Grid is too large! < / P > < p > for Mr. Tu's loss, the person in charge said that they can only replace the damaged parts free of charge. < / P > < p > Mr. Tu couldn't accept the treatment plan of hengwang Tesla center. He said that when he used Tesla's charging pile to charge the newly purchased Tesla for five days, such a big failure occurred, and he hoped to return the car. The person in charge of after sales said that he would reflect Mr. Tu's appeal to the above. Later, Mr. Tu called Tesla's official after-sales phone. < / P > < p > the customer service said that in order to solve the problem of the car, at present, Mr. Tu can only communicate with Tesla center. At present, the two sides are still in communication. < / P > < p > < / P > < p > (source: Shi Li, editor of Jiangxi metropolitan channel) < / P > < p > < b > model 3 was suddenly cut off, and the current of after-sales "throwing pot" was too large. State Grid Nanchang company responded that < font color = # 008cd2 > < span style = "box sizing: inherit; "> Tesla < / span > < / font > car owners reported that their new Tesla Model 3 car was unable to start after a sudden power failure after charging. Tesla after-sales explained that it was because the current of the state grid was too large. < p > < p > in the early morning of January 31, Nanchang power supply company of State Grid responded to the incident on its microblog. < / P > < p > < B style = "box sizing: inherit;" > the following is the full text response of State Grid Nanchang power supply company: < / b > < / P > < p > about Nanchang Tesla new car users using in Tesla_ blank" href=" https://news.163.com/news/search?keyword=%E5%85%85%E7%94%B5%E7%AB%99 "> charging station < / a > < / span > < / font > charging, sudden power failure and unable to start, Tesla responded that the state grid current is too large, not the vehicle problem. We have the obligation to inform the netizens: < / P > < p > < p > 1. Tesla's own charging station has its own charging technology standard, Tesla < font color = # 008cd2 > < span style = "box sizing: inherit; ">电动车是与特斯拉专用充电装置直接连接并使用，而非由电源线路连接特斯拉电动车；

2.在使用中电源线路电压稳定无异常，周边其他用电设备也?
2023-03-22 10:04:27