Use wechat scan QR code < / P > < p > to share with friends and circle of friends < / P > < p > recently, there are < a target = "_ blank" href=" https://news.163.com/news/search?keyword=%E7%89%B9%E6%96%AF%E6%8B%89 "> Tesla < / a > car owners reported that their new Tesla Model 3 car was unable to start after a sudden power failure after charging. Tesla after-sales explained that it was because the current of the state grid was too large. < p > < p > in the morning of January 31, < a target = "_ blank" href=" https://news.163.com/news/search?keyword=%E5%9B%BD%E7%BD%91%E5%8D%97%E6%98%8C%E4%BE%9B%E7%94%B5%E5%85%AC%E5%8F%B8 "> State Grid Nanchang power supply company also responded to the incident on Weibo. < / P > < p > < b > the following is the full text response of State Grid Nanchang power supply company: < / b > < / P > < p > about Nanchang Tesla new car users' self use in Tesla < a target = "_ blank" href=" https://news.163.com/news/search?keyword=%E5%85%85%E7%94%B5%E7%AB%99 "> charging station < / a > charging, sudden power failure can not start the problem, Tesla responded that: the state grid current is too large, not the vehicle problem. We have the obligation to inform the netizens: < / P > < p > 1. Tesla's own charging station has its own charging technology standard_ blank" href=" https://news.163.com/news/search?keyword=%E7%94%B5%E5%8A%A8%E8%BD%A6 "> electric vehicle < / a > is directly connected and used with Tesla special charging device, rather than connected with Tesla electric vehicle by power line; < / P > < p > 2. In use, the voltage of power line is stable and normal, and other surrounding electrical equipment also works normally, meeting the requirements of national power quality; < / P > < p > 3 It is suggested that Tesla ask professionals to carefully find out the cause of vehicle charging fault. < / P > < p > finally, our company reserves the right to investigate the responsibility for the adverse effects caused by improper and unrealistic comments on the Internet. < p > < p > < b > related reading: < / b > < p > < p > < b > newly bought Tesla suddenly cut off power and pasted the window with paper? After sales: charging current overload < / b > < / P > < p > < b > source: < / b > look at the news knews < / P > < p > < / P > < p > < / P > < p > Mr. Tu, a consumer in Nanchang, reported that his new Tesla suddenly lost power and the windows couldn't roll up. < / P > < p > Mr. Tu said that he just bought Model3 from hengwang Tesla center in Nanchang on January 21. On the night of the 26th, he drove his car to the underground parking lot of Wuyue square in the new high tech Zone, where Tesla's super charging pile is located. At about 10 p.m., when the car was fully charged and was about to drive away, the problem came out. "Before driving away, when I pull off the charging head in place and prepare to leave, the vehicle vibrates violently, and then a series of fault codes are displayed on the main screen.". < / P > < p > Mr. Tu quickly contacted the official after-sales service of Tesla. After following the prompts, the car's condition has not improved. < / P > < p > in this way, Mr. Tu had to leave his car in the parking lot for the night, and the windows couldn't roll up. At noon the next day, it began to rain in Nanchang. After Tesla's after-sales staff arrived at the scene, they pulled the car onto the trailer. Because the car was powered off, the staff had to fix the paper shell on the window glass with adhesive tape. Then, the reporter and Mr. Tu came to hengwang Tesla center on Xinxing West Avenue, Xinjian District, Nanchang city. The person in charge of after-sales told Mr. Tu that the inverter of the car burned down. < / P > < p > the person in charge explained that the inverter was damaged because the instantaneous current of the car was too large. Mr. Tu told reporters that he was using Tesla's own super charging pile at that time, so why would there be current overload? The person in charge said that the current of the State Grid is too large! < / P > < p > for Mr. Tu's loss, the person in charge said that they can only replace the damaged parts free of charge. < / P > < p > Mr. Tu couldn't accept the treatment plan of hengwang Tesla center. He said that when he used Tesla's charging pile to charge the newly purchased Tesla for five days, such a big failure occurred, and he hoped to return the car. The person in charge of after sales said that he would reflect Mr. Tu's appeal to the above. Later, Mr. Tu called Tesla's official after-sales phone. < / P > < p > the customer service said that in order to solve the problem of the car, at present, Mr. Tu can only communicate with Tesla center. At present, the two sides are still in communication. < / P > < p > < / P > < p > (source: Shi Li, editor of Jiangxi metropolitan channel) < / P > < p > < b > Tesla has thrown the pot again and is connected back by the State Grid! < / b > < / P > < p > < / P > < p > < b > source: Electric expert < / b > < / P > < p > the owner of Tesla suddenly cut off the power after charging on the official super charging pile and was unable to start. After inspection, the person in charge of Tesla after-sales told Mr. Tu that the inverter of the car was burned. The person in charge explained that the inverter was damaged because the instantaneous current of the car was too large. This explanation also attracted the attention of the State Grid, and the State Grid Nanchang power supply company directly contacted Tesla for this kind of boiler throwing behavior. On January 31, State Grid Nanchang power supply company said: regarding the problem that new car users of Nanchang Tesla were charging at Tesla's own charging station and suddenly failed to start due to power failure, Tesla responded that the current of State Grid is too large, not the vehicle problem. We have the obligation to inform the majority of netizens: < / P > < p > 1. Tesla's own charging station has its own charging technical standards, and Tesla electric car is directly connected with Tesla's special charging device, rather than connected to Tesla electric car by the power line; < / P > < p > 2. In use, the voltage of the power line is stable and normal, and other surrounding electrical equipment also works normally, in line with national regulations It is suggested that Tesla ask professionals to find out the cause of vehicle charging fault. < / strong > < / P > < p > finally, our company will have adverse effects on our company due to improper and unrealistic comments on the Internet, < strong style = "box sizing: inherit; font style: normal;" > reserves the right to investigate the responsibility. Recently, Mr. Tu, a consumer in Nanchang, reported that he bought Tesla < a > for only 6 days=“ https://auto.3g.163.com/tesla/19632/#wyhtocx " style="box-sizing: inherit; text-decoration: none; "> model 3 < / a > after charging with the official super charging pile of Tesla, it suddenly loses power and can't be started, and the window can't be closed, so it can only be blocked with a piece of paper. < / P > < p > Mr. Tu, the owner of the car, said that he charged the car on the super charging pile. When he pulled off the charging head in place and was ready to leave, the car vibrated violently, and then a series of fault codes were displayed on the main screen. 随后按照特斯拉售后指示?
2023-03-22 10:04:26