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According to monitoring data released by the State Post Office on November 17, China's annual express business volume exceeded 70 billion for the first time as of November 16, and the average express delivery volume this year has reached 50. On the day of "double 11" this year, postal and express enterprises across the country handled a total of Express items, with a year-on-year increase of 26.16%, setting a new record. < / P > < p > although the "double 11" was greatly promoted to November 1 this year, and the "front line" of online shopping peak was lengthened, according to the data released a few days ago by the express information service platform "express 100", this year's "double 11" industry's post (express) processing capacity increased significantly, the speed of express transportation and distribution was improved, and users were more satisfied with express service. According to the survey data of express 100 users, 67.6% of the users purchased goods from "double 11" on the same day, of which 17.69% of them delivered the goods within half an hour of payment; in terms of express transportation and delivery, 57.1% of the couriers surveyed believed that their outlets operated smoothly during the "double 11" period this year, with 54.7% of them fast The delivery staff thought that the delivery efficiency did not decline. < p > < p > < p > < p > "express 100" CEO Lei Zhongnan said that during the "double 11" period this year, the transaction amount of the major e-commerce platforms did not drop, but increased, but the major express enterprises did not appear large-scale warehouse explosion, mainly due to the whole industry to strengthen the construction of logistics terminal network, and the development of "common collection and distribution" has achieved initial results; the state post department requires express delivery "off peak delivery", and the whole industry has made rapid response With the rapid improvement of industry informatization level, the construction of data platform between express companies and e-commerce platforms and users is becoming more and more perfect, and the information transmission is smooth, which effectively improves the one-time delivery rate of couriers. As the first "double 11" after the outbreak of the epidemic, the growth of express business volume shows that the consumption capacity of domestic market has recovered rapidly and steadily improved, and the express industry has adapted to the market development, showing stronger service ability. < / P > < p > however, the pressure of new express delivery is still great this year. Relevant data show that during the "double 11" period, 25.9% of the couriers delivered more than 600 tickets per day, and only 17.8% of the couriers with less than 200 tickets delivered. Nearly half of the delivery boys worked more than 12 hours during the "double 11" period, and 15.8% of the couriers even worked more than 15 hours. It is worth mentioning that during this year's "double 11" period, consumers have a warm understanding of the express industry. 12.6% of the express younger brother said that the express complaint rate had decreased, and more than 50% of the users were satisfied with the "double 11" express service this year. (reporter Zhang Xiao)

2023-03-22 10:04:23